Shaming owners to change behavior doesn’t work

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Shaming owners to change behavior doesn’t work

Updated Jun 9, 2026

Dear Cathy,

I cannot believe your answer to John who “inherited” his daughter’s 115-pound Great Dane. Substitute “dumped” for inherited and “cruel” for metal cage daily. Oh yeah, that would require critical thinking on your part – instead of “pat” answers.  Why not educate these people? Don’t buy a dog you plan on leaving in a cage all the time. My heart goes out to the Great Dane living a horrible life in a cage. Probably went from a “puppy mill” breeder straight to a clueless owner and onto her clueless dad. Instead you should have asked these two morons how they would like to be left in a cage unable to do much else other than lay down or stand for most of their lives. I find both the question and your answer despicable. With contempt for your “expertise,” – Susan, via email 

Dear Susan,
I am sorry to disappoint you. We clearly have different approaches to education. It doesn’t matter whether the dog was “dumped” or “inherited;” the man was seeking advice on how to care for his new dog.

While I didn’t chastise the man (or call him names) for keeping the dog in a kennel most of the day, I did recommend he not keep his dog in a kennel anymore. I admit I could have added that kennels should be used for training and short-term management and not all day use. When it comes to educating people about animals, I have learned that if you chastise people, they tend to not listen to your advice, and the animal continues to suffer.

It’s important to educate people in a way that motivates them to do the right thing, rather than shame them for doing the wrong thing. Shaming people almost always backfires.

Cathy M. Rosenthal is a longtime animal advocate, children’s author, syndicated pet columnist, and pet expert with more than 30 years in the animal welfare field. Send your pet questions, stories and tips to moc.tidnuptepobfsctd-1dab51@yhtac. Please include your name, city, and state. You can follow her @cathymrosenthal

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Cathy Rosenthal (aka The Pet Pundit), CHES, CFE

Animal Welfare Communications Strategist, Writer & Educator

Cathy M. Rosenthal is an award-winning humane educator and author, animal welfare strategist, pet columnist, and speaker who has spent more than 38 years working in animal welfare with local and national humane organizations. She helps people better understand and care for animals through her nationally syndicated My Pet World column and has been the longtime pet columnist for the San Antonio Express-News since 2003.

In addition to her writing, Cathy develops humane education, leadership, customer service, and compassion fatigue training programs for animal welfare organizations nationwide, and has helped raise millions of dollars through grant writing, strategic communications, and program development.

Cathy is the editor and curator of Humane Perspectives: Leadership in Animal Welfare and is the author of several books, including Grant Writing Boot Camp for Animal AdvocatesThe Lucky Tale of Two Dogs, and The Happy Tale of Two Cats, which was the 2026 winner of the Association of Professional Humane Educators’ (APHE) "Educator’s Choice Award" for Best Humane Education Book for Young Children. She also received the 2026 APHE Nathania Gartman Heroes Award for Impact in Humane Education. Her humane education programs in Texas have reached more than 45,000 elementary school children since 2019.

She resides in Texas with her husband, their cat Sterling, and a former community cat, Maddie, who successfully negotiated an indoor living arrangement but still considers human affection highly negotiable.

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